Want to find out more about our engraving services? There are many more frequently asked questions that may answer any queries you have in our FAQ section, press the link below to view them all.
Our customer care is a key feature of the Brunel Experience, and we make all our products with efficient, high-quality standards.
They did exactly what we asked for
They did exactly what we asked for. Easy delivery and we will use them again.
Customer
Great service, arrived quickly with great customer experience.
Leah Callan
Smooth and easy
Smooth and easy
Fern
I must say, the family are very happy with the quality of the plaque we ordered. We wanted the family crest along with the wording and are very happy with how it came out. I think the only thing I could fault isn't with the plaque but the method of shipping and cost of shipping. The main thing is
we are happy with the physical
product.
Rhonda Martin
Brilliant product and quality
Brilliant product and quality
Superb service on a short timescale and delivery
Geoff Rigg
Easy to work with
Easy to work with, swift service, good value. Thanks again.
Helen Bolt
Great service
Great service
Customer
The most important thing for me is the…
The most important thing for me is the fact I can pick up the phone - explain my challenges ( usually digital and being old) - often to speak to the same person who I get to know by name- they understand help - patiently support me in completing orders etc
The outcomes are great - very professional -prompt when I made a mistake I was refunded It is the personal touch in this digital age that makes all the difference. Thank you